Delhi-NCR is facing a shortage of domestic help as many migrant workers return to West Bengal for elections, disrupting daily routines. Residents are increasingly turning to app-based platforms like Urban Company and Snabbit, but high demand and limited availability have made bookings difficult, with slots filling up quickly or workers failing to show up. While companies describe the situation as temporary, the crunch has exposed the limits of India’s fast-growing on-demand services economy. Despite rapid digitisation, households are being reminded that essential services like domestic help still rely heavily on human availability, which no app can instantly replace.

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